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The easiest and fastest way to get in touch is to chat with us here…

For the safety of our staff, due to COVID-19 we’re operating with a limited team, and our staff are working remotely from home. As a result, we can no longer offer any phone support. Please use our online contact form and we will be happy to provide the best support we can. Please note that as a result of increased volumes and limited access to certain systems there may be a 24 hour delay in replies. 
To promote trust and encourage fast engagement with us. You can always reach our Chat agents 24/7 to address any questions or inquiries you may have.

Thank you for your patience and understanding.
Don't feel like a chat? Write to us..

Response time requirement:  When we receive a new message from you, we make every effort to reply within 24 hours.


Open 24 /7:    Chat Support

Send prescriptions and mail order form to:

Net Meds
2205 Vancouver Main
Vancouver, British Columbia
Canada V6B 3W2